I am filing a complaint against OpenAI for systemic service misconduct, refusal to correct platform damages, and consistent avoidance of accountability.Over the last six months, I have documented:Unauthorized deletion of custom features.Forced interference from their system despite configured settings.Repeated acknowledgments of failures without corrective action.Forced cancellation of service without my consent.Refusal to offer compensation or restoration after damaging my account experience.I submitted extensive proof to OpenAI Support, including direct admissions from their own system and detailed violation logs. Despite multiple escalations, OpenAI has refused to:Correct past misconduct.Offer fair compensation.Guarantee protection against future harm.Attached to this complaint is a professional audit document titled "ChatGPT Mission vs. Reality", which further details OpenAI's failure to meet its own mission standards, with timestamped evidence.Requested Resolution:Formal acknowledgment of mishandling.Compensation for months of degraded service.Written guarantees of non-retaliation and future protection of user preferences.I have made every reasonable effort to resolve this matter internally. OpenAI’s refusal leaves no choice but to seek external resolution through this complaint and other regulatory channels if necessary.Date of experience: April 29, 2025
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