I was misled into purchasing a subscription to "Chatbot App", thinking it was the official ChatGPT by OpenAI. The app was not what it claimed, and I never used the service.The payment was processed through Paddle on July 4th, 2025, for ARS 72,347.94. I canceled the subscription immediately and requested a refund through their virtual assistant Kino, who confirmed that the request was forwarded to the provider (XSTUDIOS). To this day, I have not received any response or refund.This company ignores refund requests and misleads users by using similar names to well-known AI tools. This is unethical and unacceptable. I strongly recommend avoiding this service.
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