I've just visited Chatwins in Alsager and as usual, the foods ok but the service is appalling. They operate a two serve counter, one side for eating in and one side for takeaway. The trouble is there was only one person serving on the takeaway side. The lady in front of me was faffing so she had taken up the server so I was left to wait, first one person came in then another until there were 5 people waiting to be served, then one of the people milling about being "busy" noticed the queue and instead of apologising for the wait just shouted out "NEXT" at the top of her voice.I got served with no pleasantries or please and thankyou. They wonder why they get 2.9 score, I was going to give them a 2 star rating but the cakes were nice, the "hot" food wasn't!!!!
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