Absolutely no issues whatsoever. I have been able to return unopened cartons and receive credit against my next order. I have emailed regarding particular brands and always received a reply.When a delivery was very overdue, they tracked it for me.If you smoke lighter cigs like I do,try the Esse Blue. Pre-COVID, I bought Esse Oscar.Thanks to those who've reviewed the Drum. Always good to know what the "Drum" is on things. Cheers
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