I booked a flight ticket through cheaptickets.de from Frankfurt to Delhi (Euro 642), but later, I had to cancel it due to a change in plan. I contacted the company to cancel the ticket, and the representative told me that after the cancellation fee by the airline and their service fee, I would get Euro 248. They also sent me a document containing all the calculations. However, they refunded only Euro 156.30 in the end.
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