Ordered on December 2nd. Gave them some time due to holiday. Started inquiring after a week. Only response was AI generated. Today is the 14th and supposedly it’s coming today. They use Amazon shipping even when it’s from the website. Which makes it difficult to track. I will never order anything from their website and frankly I would think twice about their products after research. The sad thing is they ship from somewhere less than two hours away from me. But they are so poorly ran that they can’t even get the orders out in a timely manner or respond to customers.
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