A complete scam. I spent $500 there and bought insurance. This was back in April. I was supposed to receive 2 packages, from different countries. Amazingly, both never turned up. I contacted them after the 30 business days and they said they would reship. I waited another 30 business days and contacted them yet again when nothing came. They advised me that they hadn’t reshipped yet, as I didn’t reply to their last email. I sent screenshot proof that I HAD, in fact replied, within an hour of them sending it. I received no apology, just another email saying that my order had been reshipped. Well what do you know, another 30 business days passed and I’ve received nothing. Somehow both packages coming from different countries had vanished yet again. Upon contacting them, they told me they’d shipped it twice and it’s not their fault I haven’t received it. I asked for a tracking number, they advised that there was none. So basically, I was scammed. I am disgusted. I would give zero stars if that was an option. Entirely unprofessional customer service, dishonest and will steal your money. AVOID AT ALL COSTS.
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