Decided to venture down to the Trade Centre to take a look at the VW Golf GT TSI (silver) that they still have for sale. The listing stated that the oil leak had been fixed and that it was a good quality reliable car. How wrong I was. Now, I understand the world of used cars is a minefield, but to travel around 90 mins only to be greeted by a car that clearly hadn't had any of the stated maintenance/repairs taken place is the reason for my review, just so others know what they might be greeted with.Bodywork was ok, fair few scrapes and some dents, front bumper had clearly taken some previous damage. Was told they don't repair these issues as they then have to add them on to the price of the car. The test drive was where the problems showed their head. A matter of 10 mins into the drive and the engine light comes on, followed by the ECP light, a fair amount of smoke from the exhaust and then it started to mis-fire. Was actually that slow accelerating that I thought we wouldn't get back to the garage. All this for £6500.... I think not. Don't get me wrong, the guy who greeted me was nice enough and talkative, nothing wrong there. We did however, kind of feel that the mechanic (not sure if he was one) who was on site with him kind of looked at us as if the faults were the result of us driving it/or we were making it up? Thankfully this was not the case as he confirmed it was a mis-fire after taking it out himself. All in all, given the experience I had personally, I would really do your homework on a car from CTC if you were to purchase. My review is based solely on the quality of the car after being told all issues were fixed and that it was so-say the:"perfect first car for someone good strong safe German car." - description from the CTC Official website. It wasn't good at all, it was far from it. I was asked if I would consider driving it again if the problems were all fixed? Now... that may be a nice gesture but the word "if" shouldn't come in to it. Nobody in their right mind would buy what I drove as it wasn't roadworthy.
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Welcome to Chepstow Trade Centre Limited
Here at Chepstow Trade Centre Limited we strive for quality, service and reliability to ensure all of our customers will not only receive a great experience but have total reassurance when buying a new car.
Clarity is at the forefront of our minds that will ensure great communication from the start along with great aftersales care that is paramount to any purchase. We believe any business is built on repeat custom that demands a seamless process with a great buying experience from the start, which will then build confident strong relationships with our existing and future customers moving forward.
Chepstow Trade Centre Limited are based on the Boxer Trading Estate, On Ponthir Road Caerleon. And are easily accessible from all areas of Usk, Cwmbran, Newport, Pontypool, Cardiff, and the surrounding areas.
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