Avoid this place at all costs. I bought a car here and within a week it was riddled with electronic faults. Their response? “Leave it with us for a week”—and then do absolutely nothing. No fixes, no updates, just empty promises and wasted time.Four months in, the ABS sensor needed replacing. When my mechanic got underneath the vehicle, he found the underside was in a disgraceful state—severely rusted, dangerously worn. It would never pass a legitimate MOT. Yet somehow, it had a squeaky-clean certificate issued by the MOT garage conveniently located next door. You can draw your own conclusions about that arrangement.Before I could even sort the ABS issue, I had to replace the exhaust, suspension, and several other components just to make the car roadworthy. This was not a minor oversight—it was a blatant misrepresentation of the vehicle’s condition.I've chased them relentlessly via email and phone. No solutions, no responsibility—just deflection and silence. Their claim about “high standards” is pure fiction. Once they’ve got your money, you’re on your own.Dishonest, irresponsible, and utterly unprofessional. I wouldn't trust them to sell a bicycle, let alone a car.this is the reply to you about my reviewHi Tim,it's a honda civic type RI bought it around november 2023, my lawyer has called several times to sort it out and you have not been cooperative at all.So don't want to pretend anything now on social media, I will not rest until you pay for all the damage you have done to me.If you want to sue me Tim do it, maybe that way we can speed up the process.
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Welcome to Chepstow Trade Centre Limited
Here at Chepstow Trade Centre Limited we strive for quality, service and reliability to ensure all of our customers will not only receive a great experience but have total reassurance when buying a new car.
Clarity is at the forefront of our minds that will ensure great communication from the start along with great aftersales care that is paramount to any purchase. We believe any business is built on repeat custom that demands a seamless process with a great buying experience from the start, which will then build confident strong relationships with our existing and future customers moving forward.
Chepstow Trade Centre Limited are based on the Boxer Trading Estate, On Ponthir Road Caerleon. And are easily accessible from all areas of Usk, Cwmbran, Newport, Pontypool, Cardiff, and the surrounding areas.
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