We ordered a bunny house for our daughter and was told it was a 4 to 6 week lead time. We paid £1400 and was told to expect it on Friday 17th May 2024. We arranged and paid for someone to take down our garage on the 16th May 2024 to make room and our three rabbits were put in a garden shed overnight - at 10am we were told this was not coming as the van had broken down and it would arrive on Tuesday 28th May 2024 - we were going away for a week but the bunny house was more important as our rabbits were struggling in the shed so we cancelled our plans and waited again. We get an email to say its not coming as they van was still broken and the hire van had been double booked and then a telephone call to say it is coming on the 5th June 2024. Today my daughter rang at 10.00am to see if it was definately coming tomorrow so we can arrange to have another annual leave day from work. I telephoned at 12.07pm as we had not received a response as the number only goes to the reception people who have to get a message over, they were ringing me back. At 13.31 hrs I rang again and I am now still waiting. (13.44Why can no one give us a date for delivery - our bunnies are struggling in the shed and my daughter is very upset.I will edit this review if and when I receive my bunny house.Just for the reference the order is in the name of Rick Turfrey
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