I bought a rabbit house with ramp and insulation. It’s fantastic and the rabbits have settled in well. The quality is exceptional and even in high winds and rain it feels safe and cozy. The installation team were second to none. So efficient and pleasant even though time was running on. And the team atCherry Acres were always pleasant and helpful. So why only 4 stars not 5? Two reasons. Firstly communication wasn’t great. They were very quick to respond to enquiries but didn’t keep me updated on progress - and in fact it was delivered nearly 2 months later than expected so I was getting worried having paid out so much money. Secondly the images on the site were not clear - and in fact I thought the ramp and platform would external to the main area when in fact it is only in the sleeping area. Also the ledge that goes into the main area was a bit of a worry as it would be easy for bunnies to jump over and it is quite high up. Don’t get me wrong - the rabbits love it but an option of extra ramps would have been good. I’ve actually placed an indoor hutch alongside for safety. But overall this is an excellent product and a good company
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