cherryacresanimalhousing.co.uk

3.3
3.3 Based on 81 reviews

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LuKevin52
Unreliable

Here was my experinence dealing with this company:19/4/21 Ordered 12ft Rabbit warren shed. Delivery due 2/7/21. Week of 28th June, I phoned up to confirm delivery was OK for 2/7/21 – confirmed, yes it was.2/7/21. No show. I called them. They said it will be delivered. Told the next date.....9/8/21 instead. (Wrong type of wood that couldn’t be painted). So, no delivery.9/8/21. No show. They said it will be delivered 23/8/21.23/8/21. No show. They said it will be delivered 29/9/21.27/9/21. I phone to confirm 29th, and they said “yes”29/9/21. No show. “Unaware of delivery today as wife was booked in for a procedure….”. They said they would deliver 14/10/21.14/10/21. No delivery. I offered them a final chance to come by the following Friday, else a refund. I was refunded.On every occasion, upon lack of any sign of anyone arriving, I had to chase them. Not once did they call me the day before to say they were not coming. I went and bought another shed (which I need to customise myself), but it came within 10 days, on the day promised.

1
Date of experience: Nov 29, 2021

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