Whatever you do, DO NOT ORDER from these people!! I wouldn’t even give them one star!!My place of work (Woof n Wag) who are a charity, spent a lot of money on a lovely set of Kennels which we spent a lot of time fund raising for.We paid (upfront I might add) and a delivery date was given so we proceeded to install a base to the specific measurements of the kennels we ordered which cost almost £1000.The first arrival date given was the 6th October - didn’t turn up.Second arrival date 3rd of November - didn’t turn up.Third Arrival date came 11th & 12th November - didn’t turn up.Fourth arrival date is today the 25th November although we have been informed the kennels are apparently on their way …. They don’t seem to be here.We were told over 6hrs ago they were 15mins away yet still have nothing!!We cannot get a single call answered, not even an email, nothing! We have even been blocked from FB after trying to leave a negative comment.They have time to block us on FB and delete the comment left but can’t answer a call or even email.These people are complete and utter liars! We have heard every excuse under the sun as to why these kennels have not been delivered from simply not showing up, to traffic, to petrol issues (even after the shortage was over), going to another place as they had two orders on the truck and finally to it being a paperwork day (even though they booked these dates in).We have worked so hard to raise this money and I quite simply wouldn’t want my worst enemy to go through what we have over the last few months.Every time we have had to hound these people to simply hear the next string of lies!Don’t believe any of the FB reviews as this company has clearly deleted anything negative as they don’t want to look bad!I cannot explain how angry and frustrated we are Please, Please DO NOT order from these people!
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