We purchased a large dog kennel for our St Bernards. Received the order confirmation, money debited from our account then nothing. 5 weeks later tried to call them but number invalid. Then emailed them but nothing. Thank god we paid by credit card. We raised a fraud claim and our credit card company refunded the money and is now investigating. Order number 1001440 order date 25/9/21 purchase price £1155We purchased elsewhere in the end. Had they been trying to contact us we would have had messages left on the mobile. They have tried to call today as we received calls from a number in Ashford as soon as I left this review but it’s too late.
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