Wouldn’t believe the positive reviews for one second what a sham of a service we received, we ordered the mountfield 2 bay cat kennel which has just been put up in price! We placed our order and made several phone calls during the 6 week wait to ensure everything was going to plan, each time we called we were reassured they were on track with the order.Delivery day came and not surprisingly they had to cancel delivery was rearranged for 2 days later, we received a call to say delivery was on its way then the excuses started rolling in how there was traffic, then a diversion then they wasn’t even sure if they had made our kennel correctly 🤦🏼♀️ Phone call after phone call was made as the hours ticked by delivery at 10 changed to 12 then to 1.30 then till 2.30 we were told we couldn’t have the delivery drivers contact details due to it being there personal number, 6pm came and still no delivery and apparently Natasha who answers the phone at cherry acre didn’t know where her delivery men were. ImNot sure what sort of business these people are attempting to run but I wish I had believed the negative reviews I had read before placing an order as they turned out to be true, Avoid ordering at all costs.
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