All the customer service people are great. It’s the higher-ups that suck and if they’re gonna raise the price on an auto ship item they need to notify a customer before they ship it. Secondly, I’m not happy with whenever you do a search you’ll see Chewy‘s prices come in for an item lower than the other companies, But as soon as you try to add it to an existing auto ship, the price goes up. It’s hysterical because the lower price is just an introductory price that’s for first time customers but they should say that upfront in the banner! That way while doing your searches so you will go to another company knowing you are excluded from Chew’s lower price.
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Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
