chewy.com

3.6
3.6 Based on 205 reviews

Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets....

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Ashlyn Jenkins
Chewy is a company I don't trust anymore, Reviews are being posted for me for items I bought and I c

Chewy is a company I don't trust anymore, Reviews are being posted for me for items I bought and I can't see them or edit them, in order to fix it you have to contact customer support and have them removed it and wait several days before you can post another but you can only have a review removed twice so if you make a mistake and accidentally hit enter there's nothing you can do to fix it, I believe the review system is a huge scam because who is posting these reviews on my account? After having several more issues like having $80 drawn out of my account for a pointless membership I never signed up for and doing more research on chewy and the lawsuits and allegations against them I decided to delete my account but surprise! I can't unless I get on the phone with a supervisor and have an full blown interview. What an absolute SCAM! Chewy is not a trustworthy company at all.

1
Date of experience: Feb 26, 2026

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Business Details

  • Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.

  • email service@chewy.com
  • call 800676724399
  • language https://www.chewy.com

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