Purchased 6 modular pieces which arrived with cracked seat frames in 6 of them. Refused to accept shipment upon inspection at truck offloading and instructed driver to return items to place of origin. Requested a refund from Chicory and got the run around. They finally offered a refund credit less an environmental surcharge that they said was required, implying it was beyond their control. Total BS. Made a claim with VISA to contest the environmental charge, and after submitting photos and an analysis of the fine print, VISA honored the claim and restored the withheld sham "environmental fee". Chicory sells crap outside furniture. BUYER BEWARE!!!
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