Update: the furniture does not hold up to outdoor weather. Within a few weeks, it was streaking and dripping stain or oil on my deck, and generally looked terrible. They sent someone to "fix" it, and he cleaned and re-oiled the furniture and it looked nice for less than a week. It should NOT be considered outdoor furniture.The furniture is nice so far. The chairs are cushy, feel sturdy, and look nice. If I were to buy new furniture tomorrow, I would probably look at a few other places, but Chicory would definitely be on my short list.I live in Southern California and we haven't had any inclement weather yet to be able to say how they hold up it in. The one missing star is due to delivery/assembly issues and their fake "sale". Chicory offers "White glove" delivery where they assemble the furniture and remove the packaging. When my furniture first arrived, it was assembled incorrectly and the team said there were missing pieces. After a few weeks of chasing that around, they sent new parts and a new team to assemble. They were friendly through that process, but when I first ordered I got an email from someone who said she'd be my direct contact, but the actual person responding to me changed quite frequently. I would email Nina and get a response from Balthazar. I don't care that much, but it's odd to make a point of having a personal contact if there's not really a personal contact. It's like the impression of good customer service.As it turned out, I think all the pieces were there the first time, but they'd given the team incorrect instructions. They also sent a couple of extra pieces, including a cushion with no cover, so it's kind of just taking up space because it definitely can't be used outside without a cover. Neither team had actual assembly instructions (or so they said), so they were working of pictures and guessing. Total time from when I ordered to when my furniture was done being assembled was 10+ weeks, which was about double what I expected. The second team also didn't clear packaging, which is not a huge deal, but it does detract from the luxe experience Chicory is selling.The website constantly has a ticker counting down to the end of their current "sale," but as soon as one ends, another one with the exact same terms but a different name starts. Basically, nothing is ever on sale, because the "sale" is always active, and I assume prices are inflated to reflect that.
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