This online store is awful! Worst online store ever!!! They’re very discriminatory against plus size people. I only deal with this site because I’m a bridesmaid and this is where my cousin wants us to get the dress. Apart from that I would not have proceeded to purchasing a dress at all after seeing that you can only return a dress size 14 and under. With that being said I’m a US size 16! I purchased a size 18, because I thought it would be a big enough size and I’d alter it to a size 16. When I finally got the dress it was soooooooo small I couldn’t even fit into it. I’ve bought plenty of clothes online to know that size 18 would’ve been big. Well it wasn’t! I reached out to customer service and they were awful!!!! They gave me sooooo many excuses! First excuse is that their website sizes are not local size, so why the hell would u have U.S 18 if it’s not local size, if I see U.S.18 I’m going to think local because I live in the US. apparently the only way u can get ur size is if u measure to their size. Their site post false U.S measurements. They said that they would give me a full refund if I can prove that their measurements were off. Their measurements were obviously off by ALOT, but based on their chart it was off by 3 inches, then they told me to measure in cm, hellooooo u clearly have inches and cm on ur site. Anyways if I’m suppose to sit here and list all their awful excuses that they gave me I’ll be here all night writing a book. Awful site, awful customer service, don’t ever deal with these people! Then they offered to alter it based on their measurements, if u alter it based on ur measurements I’m still not gonna for the dress like wth???
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