During a 24-hour layover in Taipei, I was denied exit from the transit zone based on the airline's instructions from check-in in Japan. This was not mentioned during booking or in the confirmation email. Their website even encourages visitors to explore Taipei during layovers and offers shuttles and guides. We had booked a hotel and met visa requirements, yet we had to argue with the staff to be allowed out. It was a frustrating experience.
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