When attempting to withdraw, you receive this message: We hope this message finds you well. First, we appreciate your choice of our platform.
As a licensed operator, we must adhere to KYC regulations set by governing authorities. Therefore, we need to request documents to verify your identity, which is also for your safety. Please provide the following documents: - A copy of a notarized ID or Passport
- A selfie with you holding your ID or Passport AND your User ID written on a paper next to your face, ensuring the ID is clearly visible.
- Proof of address, which should be a document no older than 2 months, such as from a government office, a credit card statement, a bank statement, or a utility bill. Additionally, include one of the following three documents: - Your last 3 pay slips
- Your last tax return
- A savings account bank statement Furthermore, please answer the following questions individually: - Your job description and duration of employment at the current company
- Your annual gross and net salary
- Are you using your own funds for deposits?
- Do you have any other income sources? Please keep in mind:
- We do not accept black and white scans.
- Documents must be in PDF format or as images.
- Screenshots are not acceptable. We appreciate your cooperation and understanding, and will initiate the account review as soon as we receive the requested documents. Have a great day.
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Chipstars is innovative online casino, poker and sports-book betting platform. We offer broad selection of fun games that are made for customer best experience! It's a kind of place where you can just jump from sports-book to casino and back to poker, or try your luck with eSport and forget about anything that bothers your mind.
Once you register and start playing - we assure you that you would never want to go back. Our diversity and wide range of entertainment brought us loyal consumers that motivates us to always do better, keep striving and get bigger! That's why it would be a honour if you join the club and become our member.
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