Bought 4 Easter eggs for delivery. Unfortunately one box was squashed and sad looking. I messaged customer services - nothing. I got an email from them a few days later asking for a review, and requesting I contact them if there was anything I was unhappy about. I resent my grump. Nothing. A high end company with lovely chocolate but zero customer service. Going to spend my money elsewhere.
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Multi award-winning artisan chocolate company based in Dorset since 2002 making truly fresh chocolates by hand using fine origin chocolate and locally sourced seasonal & fresh ingredients including; fresh Dorset cream, fruits, herbs, spices, honey & craft alcohols. We also craft a range of unique edible gifts including studded slabs, clusters & shapes as well as seasonal gifts for Christmas, Valentine's Day & Easter. We also offer a Truly Fresh Chocolate Club with 3, 6 or 12 month subscriptions. You can access our nationwide mail order service online or by telephone if you prefer to speak to a real person. You can also visit our chocolate shops with chocolate cafés in Swanage in Dorset, Winchester in Hampshire and Exeter in Devon.See more
