Ordered their top end fancy Easter egg. First delivery arrived smashed to pieces. Second arrived in a similar state and with a small hole in the egg box. The packaging was fairly substantial on the first egg and I can't understand how it was so broken up. Customer service was fine, but not amazing given the price of product Vs a high street brand like Hotel Chocolat.I will not be ordering again.
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Multi award-winning artisan chocolate company based in Dorset since 2002 making truly fresh chocolates by hand using fine origin chocolate and locally sourced seasonal & fresh ingredients including; fresh Dorset cream, fruits, herbs, spices, honey & craft alcohols. We also craft a range of unique edible gifts including studded slabs, clusters & shapes as well as seasonal gifts for Christmas, Valentine's Day & Easter. We also offer a Truly Fresh Chocolate Club with 3, 6 or 12 month subscriptions. You can access our nationwide mail order service online or by telephone if you prefer to speak to a real person. You can also visit our chocolate shops with chocolate cafés in Swanage in Dorset, Winchester in Hampshire and Exeter in Devon.See more
