They make it seem like it is an easy process but they have turned down 2 of my impressions after I followed the instructions. It’s been a month still no progress and I simply went with a different company. If you have the patience and time to waste mailing and re mailing impressions then maybe this company is for you. I’d give 1 star hit the customer service was good and have me a refund minus the $25 for “impression kit and shipping. Good luck
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