In every way, from failure to deliver to poor communication and questionable business practices, this service operates like a scam. I urge anyone considering their services to be cautious or, better yet, avoid them altogether. I ordered in January 2025 to commemorate a beloved pet. Their website promised a 'first draft' in two weeks, but I was strung along for five months, met with excuses, and then completely ignored without any proof of progress. As the PayPal protection period was ending, I had to file a claim. Even with a formal dispute, the company disregarded it entirely. Despite their reviews suggesting legitimacy, my experience felt like a scam. It's heartbreaking that they target grieving pet owners and those in need.
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