Across all companies of all kinds that i've dealt with in 35 years, CH Robinson is by far the most unconcerned with customer service. They could care less if you have issues with your service from them. No urgency, no follow up, no resolution attempts. They must make a lot of money without needing their customers? I don't care if you mess up my order, but I care if you are completely unmotivated to make the slightest attempt to fix it.
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CH Robinson is an American Fortune 500 provider of multimodal transportation services and third-party logistics.