I had a freight package that was to be delivered by CH Robinson. The company denied me a lift gate for my crate that weighed 167 lbs. The crate measured 42x42x40. There is no way I could have unloaded this myself. After multiple calls over a 3 day period I never received a response from them. I left a message with T. Gibson on her direct line and still no response. Fed Ex, who was holding my crate also tried several times with no response. I finally went to FedEx and picked up the crate with their help. They could not have been more helpful and efficient. I would not use CH Robinson for any shipping needs.
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CH Robinson is an American Fortune 500 provider of multimodal transportation services and third-party logistics.