Most unprofessional company ever. I called wanting tracking info. Spoke to at least 7 people and finally I was given the representatives contact info for the shipment. She answers her line with a "what's up" nothing else. I tell her "what's up" she puts me on hold for 3 minutes then hung up on the call and never answered her line again. The scheduling person never told me the shipment never got loaded on the original delivery day and made the appointment anyways. It's seriously the worst freight company I've ever dealt with. Customer service people just send you right back into the waiting line if the call requires any kind of brain work. Wow. I can't say it enough how bad the experience was.
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CH Robinson is an American Fortune 500 provider of multimodal transportation services and third-party logistics.