HORRIBLE!!!!!! 2 failed pick-ups with no communication that they were not showing up after confirming pick up that day. Then they charged ME for pallets not getting picked up. Delays for no reason, additional charges added after delivery just to add items. Terrible customer service...be prepared to be on hold 1 hour + trying to get someone in the company to help. They constantly drop credits off the invoice and add charges with out cause or reason. Shipment was delayed well over 2 weeks due to them, nothing to do with weather or availability for pick up or drop off. This has been a true nightmare and I will never use them again as I am still dealing with billing issues (30% higher than quote)
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CH Robinson is an American Fortune 500 provider of multimodal transportation services and third-party logistics.