It's a good service in general if your usage is basic, but it has lots of issues, and when you factor their price into the process, I find it harder to justify these issues.It's only my second day trying Churnkey and I ran into all of this:- There is no Sandbox support. This forces you into using test mode which Stripe has been long sidelined in favour of Sandboxes. So, if you are a good Stripe developer who follows Stripe recommendations and use sandboxes in all of your testing, this will force you to change everything back to a nearly deprecated feature (which is really a lot of work for an app that is supposed to make things easier). They said they are working on supporting sandboxes but did not provide a timeline. And looking at how long Sandboxes were around, I suspect this isn't coming soon.- Test functionality for payment links does not work on test mode, only live. This means you can't test the functionality before release, which is a very dangerous thing. I contacted their support regarding this and they acknowledged the bug, though again, to timeline on when it's going to be fixed.- No way to test reactivation emails.- Apparently, in cancel flows, if there is a coupon already applied during trial and you offer a cancellation flow, it does not replace it rather apply it to the one after, even though the message on the cancellation flow says "if you take this offer, you'll lose your current discount".- The dashboard for analytics is weird. I haven't gone live yet but I connected our Stripe account and it's probably showing test mode analytics (that or their numbers are totally incorrect).- In cancellation flows, if you use test clocks in test mode, it does not work with it. It will account for current date, not the current active clock time. This means you can't simulate long run subscriptions.- Apparently you can only pause the subscription once. When you try to pause multiple times, the option becomes unavailable (grayed out, with the pause dropdown empty), but this might be attributed to the issue above that it does not work with test clocks. I cannot confirm if it would happen in real subscriptions (again, poor testing support).- When you pause a subscription, it applies immediately, not at the end of the current billing period. So, if you pause at the start of the period for 2 months and your subscription is month, you really pause for one month. I have contacted their support for a couple of these issues, and kudos for them for offering HUMANS, not AI, to respond to you, though the response time is **really** slow.If you are going to pay minimum $600/mo for this, it's really hard to justify. The way I see it, it's a $40/mo tops. They need to work really harder on the customization and testing to make it worth it, but the way things are, this isn't priced well at all with the amount of issues and confusion it has. It's probably better for the developers to implement these flows manually.
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