I've been attempting to reach the company's credit card support line without success. Each time, I'm put on hold for over an hour, only to be disconnected repeatedly! I've spent more than 4 hours trying to make a simple call. I hold one of their premium cards, which makes this situation even more disappointing. It's no surprise that various forums are filled with complaints about the service. Thankfully, I have another bank for my daily transactions. If you're considering switching to this company for any service, I strongly recommend you reconsider.
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