The experience with this card and customer service has been utterly frustrating! I attempted to cancel the card but was on hold for 2.5 hours without any resolution. Visiting the bank was equally unhelpful, as they couldn't cancel it for me, even over the phone. This has been the worst banking experience I've ever had! I strongly advise seeking credit cards from other providers. If I could rate it lower than 1 star, I would!
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