Proceed with extreme caution!Ciciful is masquerading as a normal online store. It is not. The website is really the front-end for a China-based store, similar to the big Chinese retailers like Ali. This is why shipping takes such a long time.The major problem, from my experience and reading online reviews, is that Ciciful does NOT have products in-stock. Instead, Ciciful has to source items from the manufacturer when you place an order. This takes a lot of time in addition to the shipping.For example, I ordered an item which the website clearly states “The item is in stock and will be shipped in 24 hours at the latest”. Almost two weeks passed and my item still hadn’t shipped, so I contacted Ciciful. They responded within 24 hours (which to be fair is positive!) and confirmed they couldn’t fulfil my order anytime soon. Instead, Ciciful cancelled my order and processed a refund. Now, due to exchange rate fluctuations, I was actually refunded less than I paid, plus I wasted time placing an order which Ciciful couldn’t fulfil. This is simply not good enough! Ciciful cost me time and money and offered nothing in exchange. Also, Ciciful told me they would remove the stock and dispatch claim from their website. However, now, several weeks later, the item’s webpage still states the item is “in stock” and “will be shipped in 24 hours”. Ciciful CANNOT be trusted. The most frustrating thing about Ciciful is that the website lists so many unique items that are difficult to find elsewhere, but it is incapable of delivering any items quickly. If Ciciful could dispatch items quickly and with fast shipping, it would be unbeatable. So, save yourself time and money… pay attention to the Trustpilot reviews and buy from another online website. Even if you can’t find the exact same item, don’t order from Ciciful – it is just going to waste your time, energy and money. If you shop with Ciciful, you will be disappointed.
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Welcome to Ciciful. We are proud to offer a wide selection of unique and custom-designed clothing that caters to the diverse needs of LGBTQ+ community.
