I placed an order on September 9th and after a month of waiting I complained and the gave me $10 off my next order. Why didn’t they just give me $10 off that order? Because they wanted me to order again, which I mistakenly did! My first order didn’t arrive till November 5th! Almost 2 months is totally unacceptable for a company that is a mail order company. My second order has been sitting in processing for 5 days with no movement! The customer service is responsive but does not understand that who they choose to use for their shipping is their responsibility! They have chosen this shipping partner and to save a dollar or 2 they are using a substandard partner which does reflect on them. This is the second time I have order from them and it has NOT changed! They obviously do not care about their customers and I will not give them another chance! As others have stated the quality is subpar but the items are not something I plan to wear regularly so fit my needs. Like most online photos the products look similar but not nearly as nice in actuality.The online Shipping information says:Flat Rate Shipping: 15-30 business daysThis is obviously not true or honest. And if you can not meet that then you have not met your agreed on expectations. The current status shows that it has not moved in 5 days and is totally unacceptable! And an explanation that putting the blame on someone that you have selected to service your commitments is not acceptable when you continue to use their services!
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Welcome to Ciciful. We are proud to offer a wide selection of unique and custom-designed clothing that caters to the diverse needs of LGBTQ+ community.
