Ordered a costume for Halloween in the beginning of September and it’s nearing the end of October And the event I needed the costume for is next week. Have yet to receive any update or any information on when My order is supposed to be delivered. Honestly, feel quite scammed by this company. On their website, it says the processing time for an order takes 3 to 8 days, my order was processed in five days. Website also states delivery times could be 10 to 15 days. Currently going on 26 days past that initial timeframe. I obviously understand delays coming from different places, globally, but communicate that with your customers or at least offer them a refund if you can’t deliver customer service or the payed for product, In a timely matter, especially when you state the timeline in how long an order should take to receive on your website.
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to Ciciful. We are proud to offer a wide selection of unique and custom-designed clothing that caters to the diverse needs of LGBTQ+ community.
