I ordered a wheel from CicliMattio, and it arrived damaged. That was just the start of the problems. I had to harass them on the phone for several days just to get a response, and I was passed around to three different people, send many photos, etc.I was finally able to return the wheel, but it took several more weeks for them to send a replacement. The entire process lasted over a month, and there was absolutely no communication from their side. I had to chase them for information every single step of the way. Despite sending me a damaged item and the long delay, they offered no commercial gesture or compensation. I do not recommend them.
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Siamo un team che negli anni è diventato il riferimento per chi di ciclismo ne fa professione, mestiere, ne fa una ragione di vita, di piacere. Ci sentiamo in grado di accompagnarvi, di darvi le giuste chiavi per entrare nel mondo, fantastico, delle “due ruote”.
Siamo persone appassionate di ciclismo, che cercano di offrire, oltre a prodotti di ottima qualità, competenze e professionalità… quel qualcosa in più che siamo certi vi farà venire voglia di ritornare da Cicli Mattio.See more
