my parcel has not being delivered because of "missing" information. i called them and we checked the informations. only my phone number was completely wrong (how?) but we corrected it and then the lady told me that it was all good and that my parcel will be delivered the next day. then the next day, i call to be sure my parcel is on the way, but, the man on the phone was so non-chalant : the first thing he told me is "what is your tracking number"... like, "hello ?" and the whole time he would not let me finish my phrases, not listen to me. when i told him i called because my parcel was planned to be delivered today he just cut my words and say with arrogance that no, we don't know when it will come because the parcel has returned and my information were wrong...and he was rushing to end the phone call....very disappointed.
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