Its sad that there is no option to mark their rating in negative. All the agency got is a bunch of scumbags. How could a travel agency doesn't know about visa requirement if the transit involves change of airport? And very bad follow up &response from their team while trying to resolve the issue. Keen in getting dozens of signatures just to make sure the customers doesn't file dispute. Ilango, Veera, Paul, Prabha(arrogant), Yesuraj, Anand - please learn some customer service etiquettes.
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