Citi Air is not ready to cancel my PNR unless I pay money through Zelle. Air India is ready to give full refund but Citi Air does not want to support because they want me to pay $330 (Each ticket $110). In the COVID19 pandemic time INDIA/USA suggesting to not to travel but Citi Air says that they do not want to initiate the refund unless I pay $330. I wish i can give zero rating. Never do bookings with Citi Air. I am going to complain to Consumer bureau and Better business Bureau.
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