Absolutely disgusting! First card seems to have been lost in the post and citizen card lay the blame at the hands of Royal Mail. Why such a sensitive piece of information is sent untracked is beyond me. I now have the wonderful experience of worrying who has a copy of my identification and what they may be doing with it! My concerns about this were just flippantly pushed back with a cold ‘it is the responsibility of Royal Mail as per section 3.9 of the terms and conditions’, response. Completely disregarding the poor choice of delivery method for such important information I am a 70 year old individual and I really do not need this stress! And I paid extra for the ‘faster process option’ … what a joke! If you need a form of identification then DO NOT use this option.
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CitizenCard is the largest ID card provider in the UK with over 2 million cards issued. All CitizenCards display the PASS hologram endorsed by the Home Office and the Chartered Trading Standards Institute. In addition, our 18+ photo ID also displays the logos of the National Police Chiefs' Council (NPCC) and the UK Home Office's SIA (Security Industry Authority). CitizenCard is well-established as the UK’s most widely-recognised ID card. Even if you have a passport or driving licence, keep those IDs safe at home and apply for a CitizenCard for everyday ID and proof of age needs. CitizenCard can be used for domestic flights, entering festivals, bars & pubs, cinemas, casinos and in supermarkets or shops.See more
