Good value basic ID, only valid for 3 years however, won't be accepted everywhere but a lot less expensive than risking a passport for entry to events/clubs and can use for voter ID/Age verification etc. My renewal was only £8 (discount via marketing email), personally I would not pay 'fast track' on first time applications due to potential queries on documents if not a passport holder. For some a provisional driving license maybe more useful. Customer service sadly is far from good, curt is about as polite as I can put it from both times I've contacted, I've held a citizen card for many years, and sadly its clear things have changed. Many vulnerable people, and folks of any age will be getting these cards now due to ridiculous hurdles they face obtaining ANY sort of ID (Signing off a photo is a nightmare particularly for passports and discriminates many), a bit of empathy and kindness wouldn't go amiss. Applying online demands some IT literacy, I think there needs to be obvious information on the website for those that need alternative ways to apply.
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CitizenCard is the largest ID card provider in the UK with over 2 million cards issued. All CitizenCards display the PASS hologram endorsed by the Home Office and the Chartered Trading Standards Institute. In addition, our 18+ photo ID also displays the logos of the National Police Chiefs' Council (NPCC) and the UK Home Office's SIA (Security Industry Authority). CitizenCard is well-established as the UK’s most widely-recognised ID card. Even if you have a passport or driving licence, keep those IDs safe at home and apply for a CitizenCard for everyday ID and proof of age needs. CitizenCard can be used for domestic flights, entering festivals, bars & pubs, cinemas, casinos and in supermarkets or shops.See more
