Terrible service! Applied for my son to get his card as he needed it to sit his functional skills exam, up to 21 days they say, gets to day 20 and they say there’s a problem because I SCANNED his birthday certificate instead of taking a picture, I corrected that and re-uploaded, a few days later another issue with the referee, changed the referee and now at this point, weeks later, my son is due to sit his exam in 4 days time an exam that has cost £180, finally get the referee sorted then I pay an extra £17 to get it done within 2 days, now on day 2 and they are yet to email over their questions to the referee!!! And don’t bother emailing them unless you’re willing to wait days on end for a reply, oh and phoning them? They don’t know the difference between their arse and their elbow!!! Absolutely useless! Now my son will miss his exam and we have lost £180!!
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CitizenCard is the largest ID card provider in the UK with over 2 million cards issued. All CitizenCards display the PASS hologram endorsed by the Home Office and the Chartered Trading Standards Institute. In addition, our 18+ photo ID also displays the logos of the National Police Chiefs' Council (NPCC) and the UK Home Office's SIA (Security Industry Authority). CitizenCard is well-established as the UK’s most widely-recognised ID card. Even if you have a passport or driving licence, keep those IDs safe at home and apply for a CitizenCard for everyday ID and proof of age needs. CitizenCard can be used for domestic flights, entering festivals, bars & pubs, cinemas, casinos and in supermarkets or shops.See more
