Avoid at all cost, I emailed the company that I was unable to provide my passport for verification as I lost it, just recently returned to UK, was unable to provide a uk referee to verify photo for uk passport.Got reply from company that I didn't need to send anything, thought it was OK to purchase, I did, it same process as passport application, so out of pocket no ID, only needed card to get disabled person bus pass.I sent this email before applyingHi how do I verify, I suffer mental health and other health issue, I am more of a recluse with little social interaction. Especially on the suggested 2 year interaction, I require id for verification purposes.This is just as bad as the passport process, this was your replyThank you for your email.To start your online application with us please go to:You will need to create an account with us and verify your email address. After that you can click on a link shown on the page to apply for an ID card. Full instructions are shown on each step of the application process.The process is completely digital - there will be no need to post anything to us.If you prefer we can send you an application form in the post. To do this we will need you to supply your full name and full postal address.Kind Regards,Rebecca JohnsonAdministrative OfficerCitizenCard Ltd7 Prescott PlaceLondonSW4 6BSAs for refund as you say no refund if I made the mistake,The mistake was trusting you
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CitizenCard is the largest ID card provider in the UK with over 2 million cards issued. All CitizenCards display the PASS hologram endorsed by the Home Office and the Chartered Trading Standards Institute. In addition, our 18+ photo ID also displays the logos of the National Police Chiefs' Council (NPCC) and the UK Home Office's SIA (Security Industry Authority). CitizenCard is well-established as the UK’s most widely-recognised ID card. Even if you have a passport or driving licence, keep those IDs safe at home and apply for a CitizenCard for everyday ID and proof of age needs. CitizenCard can be used for domestic flights, entering festivals, bars & pubs, cinemas, casinos and in supermarkets or shops.See more
