I applied for a citizens card as my mum and dad got me one for my 18th birthday and I lost it so I applied for a new one. They then told me I had neve head one, basically making it out like I was lying. When I asked for a refund they refused, so I asked to speak with a manager which they also refused then told me " this decision is final" as apparently they had done nothing wrong. Their customer service skills are absolutely appalling and I wouldn't recommend ANYONE to go with them. They're cheap for a reason. Go somewhere else with better quality and customer service. Absolutely dreadful company and service.
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CitizenCard is the largest ID card provider in the UK with over 2 million cards issued. All CitizenCards display the PASS hologram endorsed by the Home Office and the Chartered Trading Standards Institute. In addition, our 18+ photo ID also displays the logos of the National Police Chiefs' Council (NPCC) and the UK Home Office's SIA (Security Industry Authority). CitizenCard is well-established as the UK’s most widely-recognised ID card. Even if you have a passport or driving licence, keep those IDs safe at home and apply for a CitizenCard for everyday ID and proof of age needs. CitizenCard can be used for domestic flights, entering festivals, bars & pubs, cinemas, casinos and in supermarkets or shops.See more
