Avoid this company. I applied for a card and paid extra for it to be fast tracked. The automated system accepted all my documentation then placed my order on hold. It sat on hold for 24 hours before I was contacted and, when I was contacted, they asked for documentation I didn't have. I told them this, waited another day and was asked the same question again. I asked for a refund as I'd paid for the urgent delivery and the delays had been caused by their slow responses and the fact that they ignored what I actually wrote in my Emails and sent generic responses (I'm guessing to "meet" their defined SLAs). They have denied me a refund despite not delivering what I paid for and have essentially stolen my money.
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CitizenCard is the largest ID card provider in the UK with over 2 million cards issued. All CitizenCards display the PASS hologram endorsed by the Home Office and the Chartered Trading Standards Institute. In addition, our 18+ photo ID also displays the logos of the National Police Chiefs' Council (NPCC) and the UK Home Office's SIA (Security Industry Authority). CitizenCard is well-established as the UK’s most widely-recognised ID card. Even if you have a passport or driving licence, keep those IDs safe at home and apply for a CitizenCard for everyday ID and proof of age needs. CitizenCard can be used for domestic flights, entering festivals, bars & pubs, cinemas, casinos and in supermarkets or shops.See more
