Shambolic service. Money taken upfront. Verification process is awkward.Verification via passport finally accepted, but no card delivered. No email communications, but after waiting, logged in to the site to discover that we had to start the process again!No explanation and no apology.Gave up and requested refund but met with hard nosed commercial attitude and denied.Don’t be fooled by their charity status, not for profit just means there’s no profit left after they have paid themselves handsomely for a poor service.Subsequently learning that many venues don’t even recognise the card!Avoid.
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CitizenCard is the largest ID card provider in the UK with over 2 million cards issued. All CitizenCards display the PASS hologram endorsed by the Home Office and the Chartered Trading Standards Institute. In addition, our 18+ photo ID also displays the logos of the National Police Chiefs' Council (NPCC) and the UK Home Office's SIA (Security Industry Authority). CitizenCard is well-established as the UK’s most widely-recognised ID card. Even if you have a passport or driving licence, keep those IDs safe at home and apply for a CitizenCard for everyday ID and proof of age needs. CitizenCard can be used for domestic flights, entering festivals, bars & pubs, cinemas, casinos and in supermarkets or shops.See more