citizencard.com

2.8
2.8 Based on 191 reviews

CitizenCard is the largest ID card provider in the UK with over 2 million cards issued. All CitizenCards display the PASS hologram endorsed by the Home Office and the Chartered Trading Standards Institute. In addition, our 18+ photo ID also displays the l...

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Absolutely terrible system

Absolutely terrible system. I have applied 5 times. The system is pretty fussy, so you'd think that if it asks you again and then gives you a green tick on each test, it's good. However, after every approved "green" submission, the system will then come back after the fact and tell you it's not good and you'll have to start again. Support is no help. I am busy all day so I can't use an alternative right now: I need this to work, but it doesn't. I paid for the Urgent service, but I shouldn't have bothered

1
Date of experience: Sep 23, 2025

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Business Details

  • CitizenCard is the largest ID card provider in the UK with over 2 million cards issued. All CitizenCards display the PASS hologram endorsed by the Home Office and the Chartered Trading Standards Institute. In addition, our 18+ photo ID also displays the logos of the National Police Chiefs' Council (NPCC) and the UK Home Office's SIA (Security Industry Authority). CitizenCard is well-established as the UK’s most widely-recognised ID card. Even if you have a passport or driving licence, keep those IDs safe at home and apply for a CitizenCard for everyday ID and proof of age needs. CitizenCard can be used for domestic flights, entering festivals, bars & pubs, cinemas, casinos and in supermarkets or shops.See more

  • email contact@citizencard.com
  • language https://www.citizencard.com

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