citizencard.com

2.8
2.8 Based on 191 reviews

CitizenCard is the largest ID card provider in the UK with over 2 million cards issued. All CitizenCards display the PASS hologram endorsed by the Home Office and the Chartered Trading Standards Institute. In addition, our 18+ photo ID also displays the l...

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SCAM !! Ignored 11 Emails While They Timed It Out To Steal My Money !!

SCAM !!! Ignored 11 emails in 48 hours with me asking for contact after purchasing the 1-2 working day service. I believe this deliberate so they can time out the priority service which I don't think exists. They then started communicating on the 3rd day wanting me to "reset the application" - BEWARE - This changes the terms of your original purchase agreement so you cant get a refund and they can then legally take ages (see below reviews). I refused to let them and they then refused to refund me. They are angry but they know I am getting my bank to refund me but the bank says I have to wait 14 days. I wish I'd seen all the below reviews first to realize this is just a scam. CITIZENCARD - Show the public you are not a scam company. I will remove the comments if I am refunded or get the item I paid for. Every day these comments remain on Trustpilot the public know you have scammed my money and you won't give it back.

1
Date of experience: Jul 07, 2025

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Business Details

  • CitizenCard is the largest ID card provider in the UK with over 2 million cards issued. All CitizenCards display the PASS hologram endorsed by the Home Office and the Chartered Trading Standards Institute. In addition, our 18+ photo ID also displays the logos of the National Police Chiefs' Council (NPCC) and the UK Home Office's SIA (Security Industry Authority). CitizenCard is well-established as the UK’s most widely-recognised ID card. Even if you have a passport or driving licence, keep those IDs safe at home and apply for a CitizenCard for everyday ID and proof of age needs. CitizenCard can be used for domestic flights, entering festivals, bars & pubs, cinemas, casinos and in supermarkets or shops.See more

  • email contact@citizencard.com
  • language https://www.citizencard.com

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