citizencard.com

2.8
2.8 Based on 191 reviews

CitizenCard is the largest ID card provider in the UK with over 2 million cards issued. All CitizenCards display the PASS hologram endorsed by the Home Office and the Chartered Trading Standards Institute. In addition, our 18+ photo ID also displays the l...

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Nico Meadows
Where do I even start with this train wreck of a company. First of all they make it a slog to get a

Where do I even start with this train wreck of a company.

First of all they make it a slog to get a referee, epecially if youre an older person with no family or friends to ask.
and on top of that, even if you send the details of a person with a registered buisness, they can just... reject it and say its not enough.

Secondly it states on their website that they wont give you a refund unless they consider the reason to be their fault! so even if you get rejected and decide you want to make a better descision and go elsewhere you cant even get your money back.

And lastly, CitizenCard themselves will likely reply to this review, dont bother reading it, one glance at all the reviews is all it takes to realise that they just copypaste replies and make no effort to actually reply just so they can keep up their score.

Garbage Company, Garbage Service!
Please just go elsewhere, dont make the same mistake I did.

1
Date of experience: Mar 13, 2026

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Business Details

  • CitizenCard is the largest ID card provider in the UK with over 2 million cards issued. All CitizenCards display the PASS hologram endorsed by the Home Office and the Chartered Trading Standards Institute. In addition, our 18+ photo ID also displays the logos of the National Police Chiefs' Council (NPCC) and the UK Home Office's SIA (Security Industry Authority). CitizenCard is well-established as the UK’s most widely-recognised ID card. Even if you have a passport or driving licence, keep those IDs safe at home and apply for a CitizenCard for everyday ID and proof of age needs. CitizenCard can be used for domestic flights, entering festivals, bars & pubs, cinemas, casinos and in supermarkets or shops.See more

  • email contact@citizencard.com
  • language https://www.citizencard.com

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